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Eligibility Criteria
Covered Expenses
Application
Help for Victims
Statutes and Policies
VOCP Forms
Police Reports
Appeal Rights
All 50 State Links

Technical Help

 
If you are experiencing problems with the VOCP website, check the following list before contacting the VOCP Webmaster:
 

Older Version of Browser

 
You should be using either Microsoft Internet Explorer (IE), version 4.0 or higher with Service Pack 1 (IE 5.0 preferred) or Netscape, version 4.0 or higher. If you are using an older version of either of these browsers, you will need to upgrade it.
 
Web Traffic
 
The VOCP website may be experiencing a lot of traffic. We recommendation to please be patient and allow the pages to download completely before you try clicking any of the links.
 

Your Internet Service Provider (ISP)

 
Your ISP may be experiencing a problem. Try to see if you encounter the same problem with another site (see Web Traffic above).
 

Your Modem

 
Your modem may be too slow to download our web pages, causing the page to timeout before it is completely loaded. You might want to think about upgrading it, since it is also probably causing you problems accessing the web in general.
 
Memory
 
Though our web pages aren't overly large, some do include graphical elements. It is possible your computer does not have enough memory, and you might want to consider additional memory.
 

If you still need assistance, contact the VOCP Webmaster.

 


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